Contract Support

Contract Support Job Description Template

Our company is looking for a Contract Support to join our team.

Responsibilities:

  • Run unapproved and unposted PO Reports weekly and resolve in a timely manner;
  • Complete monthly Anaplan reviews and updates to the Finance and Contract Support Manager;
  • Run weekly WIP meetings with Manager(s) on site to forecast accurately and push EW totals;
  • Be an ambassador for the company values and behaviours;
  • Positively respond to both our internal and external customers through effective communication and personal accessibility;
  • Providing excellent customer service, by managing client expectations and ensuring information is communicated between the team and customers;
  • Understand, anticipate and deliver customer needs while building effective relationships;
  • Actively participate in a diverse and effective team – attend all meetings and partake in discussions, to include Contract Support meetings;
  • Ensuring business policies and processes are effectively communicated, and implemented within the Team;
  • Leadership of Helpdesk Position;
  • C reate accurate POs in a timely manner;
  • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training and assessment;
  • To complete monthly contract reports insuring that significant events or activities as well as areas of concerns are noted in the report;
  • Run open purchase order report weekly and review all open orders;
  • Ensuring staff compliance with policy and procedures.

Requirements:

  • Strong organisational and communication skills with the ability to priorities workloads;
  • Excellent organisational skills and exceptional attention to detail;
  • Ability to lead from the front in times of critical events on site;
  • Ability to prioritise and act on own initiative;
  • Strong understanding and experience of Finance and Administration essential;
  • Diligent and pro-active;
  • Previous experience of Concept CAFM System;
  • Previous management of a small team desirable;
  • Advanced Computer literacy with Microsoft Excel and Microsoft Office or equivalent.