Contract Support Job Description Template
Our company is looking for a Contract Support to join our team.
Responsibilities:
- Run unapproved and unposted PO Reports weekly and resolve in a timely manner;
- Complete monthly Anaplan reviews and updates to the Finance and Contract Support Manager;
- Run weekly WIP meetings with Manager(s) on site to forecast accurately and push EW totals;
- Be an ambassador for the company values and behaviours;
- Positively respond to both our internal and external customers through effective communication and personal accessibility;
- Providing excellent customer service, by managing client expectations and ensuring information is communicated between the team and customers;
- Understand, anticipate and deliver customer needs while building effective relationships;
- Actively participate in a diverse and effective team – attend all meetings and partake in discussions, to include Contract Support meetings;
- Ensuring business policies and processes are effectively communicated, and implemented within the Team;
- Leadership of Helpdesk Position;
- C reate accurate POs in a timely manner;
- Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training and assessment;
- To complete monthly contract reports insuring that significant events or activities as well as areas of concerns are noted in the report;
- Run open purchase order report weekly and review all open orders;
- Ensuring staff compliance with policy and procedures.
Requirements:
- Strong organisational and communication skills with the ability to priorities workloads;
- Excellent organisational skills and exceptional attention to detail;
- Ability to lead from the front in times of critical events on site;
- Ability to prioritise and act on own initiative;
- Strong understanding and experience of Finance and Administration essential;
- Diligent and pro-active;
- Previous experience of Concept CAFM System;
- Previous management of a small team desirable;
- Advanced Computer literacy with Microsoft Excel and Microsoft Office or equivalent.