Customer Demand Planner

Customer Demand Planner Job Description Template

Our company is looking for a Customer Demand Planner to join our team.


  • Create collaborative forecasts and plan for NPD, Promotions and Range Reviews;
  • Build collaborative relationships with key customers and support cross-functional internal and external teams;
  • Take ownership of the end to end customer experience;
  • Prepare summary reports, highlighting major risks and opportunities.


  • Excellent IT skills and quickly analyses complex problems to find actionable, pragmatic solutions;
  • Experience in a customer facing or relationship management role;
  • Previous Demand Planning experience, preferably in a retail setting;
  • Positive, enthusiastic and willing to learn. Exhibits a “can-do” attitude and a willingness to take on significant challenges;
  • Experience in the supermarket environment would be particularly helpful;
  • Collaborates well with others to deliver results.