Insight Analyst Job Description Template
Our company is looking for a Insight Analyst to join our team.
Responsibilities:
- Improving operations and communication across departments;
- Launching new tools/processes across the company;
- Carry out customer analytics on the company’s platform;
- Derive insights from audiences and use it to improve the company’s performance;
- Work on various projects across campaign performance;
- Provide a full analysis of the customer lifecycle;
- Work collaboratively with stakeholders to understand key business queries and support with strategic decision making;
- Oversee demand management and resourcing for the team;
- Using SQL to collect data from across the business and bring it together to support customer retention cycles and customer acquisition opportunities;
- Optimise the pricing strategy for products;
- Tailoring outputs for both Internal and External audiences using Power BI to drive informed business decisions;
- Develop and manage Power BI visualisations to be shared across the business;
- Support various stakeholder in interpreting data and analysing results;
- Help to bring new systems into Data Governance scope and ongoing operational support;
- Communicate with stakeholders, managing projects and expectations.
Requirements:
- Charity industry preferred- and a background in deriving insights for the company;
- Comfortable engaging and presenting to stakeholders;
- Maintains required industry recognised skills through training and self-study methods;
- Self-starter & ability to manage stakeholders;
- Strong analytical skills;
- Knowledge of Tableau is desirable, but not essential;
- AIX;
- Innovation: Consistently seek out new ways to approach every task/situation;
- Process automation experience;
- Possess strong interpersonal and presentations skills;
- Strong SQL and Excel skills;
- Excel and SSPS;
- Creativity: Continuously challenge the way we do things and how we can make our offering different to our competitors;
- Previous statistical modelling experience;
- Strong Academics- 2:1 and above in Maths/Stats degree.