Investment Operations Associate

Investment Operations Associate Job Description Template

Our company is looking for a Investment Operations Associate to join our team.


  • Support new fund products and trading instruments, as well as the investor onboarding process;
  • Monitor adherence to contractual policies, procedures and controls through review of Service Level Agreements;
  • Escalate issues from internal & external stakeholders to assist in resolution with the service provider;
  • Assist with the Net Asset Value review process;
  • Support special projects and initiatives for Investment Operations and other groups on an ad hoc basis;
  • Develop an in-depth understanding of the service provider’s processes and platforms of back or middle office;
  • Process data from in-house client databases; analyze and assist in the resolution of operational issues;
  • Review daily back or mid office deliverables;
  • Qualify new business and document compliance;
  • Assist with preparation of audit requests received from Dimensional client and external auditors;
  • Oversee cash reporting and projections to portfolio managers;
  • Process daily transaction files from service providers and track new product activity;
  • Participate in the oversight of daily operations among service providers, transfer agents, custodians, fund accountants and internal departments;
  • Evaluate trade exceptions and complex shareholder issues and track reoccurring trends for management review;
  • Assist in developing business requirements and data gathering as necessary for any change service requests.


  • Ability to work well in a team environment, both locally and across international offices;
  • Motivated to self-teach skills and apply learned knowledge to applicable tasks;
  • Detail-oriented and capable of multi-tasking and prioritizing in a fast-paced environment to meet deadlines;
  • Bachelor’s degree; Finance, Business or Economics preferred;
  • Strong analytical mindset with an ability to synthesize data;
  • Excellent written and verbal communication skills;
  • Eager to learn and responsive to constructive feedback and guidance;
  • Proficient in Microsoft Office suite;
  • Ability to work independently to meet project requirements with minimal supervision.