Junior Customer Success Manager Job Description Template
Our company is looking for a Junior Customer Success Manager to join our team.
- Setting up new users and ensuring consistent data collection;
- Handling inbound queries and requests from our tier three client base;
- Providing training and web demo’s to our tier three client base ad hoc requests to support the sales organization;
- Process contracts and make sure data in the CRM system is reflected accurately;
- Logging client interactions including analyst calls;
- Managing inbound client tech requests.
- 2+ years of internship or working experience in finance or sales related field;
- Experience with financial professionals or subscription-based services a plus;
- Bachelor’s degree, preferably in business or related field;
- A self starter who is diligent, organized, and detail-oriented;
- Technologically savvy, Salesforce.com experience is preferred;
- Strong written and verbal communication skills.