Pension Administrator is responsible for the administration of retirement plans. Maintains plan records and ensures compliance with federal regulations. Being a Pension Administrator communicates with customers and assists with plan design and benefit distributions. Requires a bachelor’s degree. Additionally, Pension Administrator typically reports to a manager. The Pension Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Pension Administrator typically requires 2 to 4 years of related experience.
Pensions Administrator Job Description Template
Our company is looking for a Pensions Administrator to join our team.
Responsibilities:
- Daily liaison with Trustees, Clients, Scheme Members and Financial Advisers;
- Producing letters, emails and reports based on set templates;
- Providing MI – including the provision of all supporting data, collateral and collation of all necessary information in support of said MI;
- Manage the uploading of data and communications to company software to keep a complete audit trail;
- Assisting consultants in preparation of advice on special situations when required;
- Attending scheme registration, drafting standard deeds and liaising with relevant third parties;
- Completing investment and transfer applications;
- Updating customer records;
- Liaising with clients over the telephone to chase documents;
- Carrying out other administrative tasks on the ‘establishment checklist’;
- Communicate with clients, their members and advisers;
- Informing clients and financial intermediaries of specific matters or issues affecting their schemes,
- Any other administrative actions required for each scheme;
- Processing self-assessment tax returns, preparing and submitting scheme VAT returns and ensuring VAT payments/refunds are made on time;
- Assisting consultants by researching and or/obtaining quotations for investments from a list of investment options.
Requirements:
- Confidence in providing feedback and conducting peer reviews;
- Defined benefits experience would be advantageous;
- Knowledge and willingness to learn about different schemes;
- GCSE (or equivalent) completion in mathematics and English (grade C and above or Level 4/5+.);
- Strong administration skills;
- Ability to identify and process data;
- Customer focused;
- Drive to continually improve your knowledge and skillset;
- Previous pensions experience;
- Excellent working knowledge of Microsoft Office suite;
- Ability to work on own and as a team player, establishing good rapport with clients and colleagues;
- Related business experience and technical knowledge to appropriate level;
- Current Pension Legislation knowledge essential;
- Excellent time management and planning/organisational skills, ability to work to deadlines;
- Excellent written and oral communication skills.