Presales Consultant – education management software Job Description Template
Our company is looking for a Presales Consultant – education management software to join our team.
Responsibilities:
- Providing specialist support to sales teams based on your knowledge of the Education Management domain;
- Ensuring customer requirements and market trends are communicated internally;
- Answer queries internally regarding Education Management configuration and form design / build;
- Develop personal knowledge of company products to ensure ability to demonstrate latest functionality adequately;
- Create / update documents when required;
- Assist customers to convert this to configuration settings with company systems;
- Working with colleagues to help define / refine sales messages;
- Contribution to bid documentation;
- Contribute to monthly sales meetings;
- Contribute to Product Board around product enhancement and direction;
- Configure the Education Management software for customers;
- Assisting customer in assessing how the company software can be tailored to match their service needs.
Requirements:
- Providing specialist support to sales teams;
- Approx 2+ years’ experience in a Presales Consultant, Product Consultant, Software Specialist, Product Analyst or similar type role;
- Experience working for software house or software vendor in a customer facing/client support role (ideally a B2B environment;
- Good problem-solving skills to resolve issues;
- For this position travel will be required to attend meetings at client sites in the UK so a UK driving licence is required;
- Ability to work to tight deadlines in a pressurised working environment;
- Ability to learn and work with bespoke systems;
- Must be familiar with education management software / systems.