Renewals Manager

Renewals Manager Job Description Template

Our company is looking for a Renewals Manager to join our team.


  • Develop and action account renewal plans for all Integrate customers;
  • Communicate and report on renewals at all levels of Integrate organisation;
  • Keep current on customer adoption data and trends and work with Customer Success to address factors that would put a renewal at risk;
  • Develop excellent relationships with key Integrate team members;
  • Own, drive, and lead the renewals process in collaboration with Customer Success & Sales to retain customers and grow net dollar retention;
  • Maintain and report an accurate rolling forecast of short/long term renewals.


  • Proven experience working broadly across internal and customer organisations to drive consensus;
  • Bachelor’s degree or equivalent;
  • Analytical thinking skills. Uses data and insights drive plans and actions.Experience with is required;
  • Excellent communication skills. Excels in written, phone, and in-person communications;
  • Proven experience developing and driving renewal close plans;
  • Demonstrated ability to build out processes, systems, and programs to drive exceptional renewal and retention outcomes;
  • Proven discovery, presentation, deal structuring, negotiation and closing skills.