Returns Coordinator

Returns Coordinator Job Description Template

Our company is looking for a Returns Coordinator to join our team.


  • Providing administration support to the external sales team;
  • Administering the returns system.


  • Knowledge of rebates and accruals desirable;
  • Be able to communicate with key stakeholders on an ongoing basis to ensure we get the best outcome from each situation;
  • Be able to build relationships and gain the trust of the key stakeholders;
  • Experienced user of SAP;
  • Being able to hold ourselves and others accountable;
  • Extensive customer communication, written and verbal experience with ability to influence outcome and actions required;
  • Excel to an intermediate level (Pivot’s and V Lookups);
  • Have a high level of accuracy and be able to spot/challenge when errors are being made.