Software Trainer

Software Trainer Job Description Template

Our company is looking for a Software Trainer to join our team.

Responsibilities:

  • Responsible for having up to date product knowledge & producing training literature and media;
  • Document production;
  • Demonstrate you are passionate and enthusiastic about our products and services;
  • Installing drivers and peripherals;
  • Product training and installations;
  • Conducting online webinars;
  • Data configuration;
  • Project meetings;
  • Capturing client process in detail and suggesting options during training as appropriate;
  • Development/system testing;
  • Liaising with other departments as necessary to ensure client satisfaction.

Requirements:

  • Outstanding communication, presentation, interpersonal and documentation skills;
  • Ability to think outside the box and offer positive solutions to problems;
  • Proven track record of presenting in front of audiences;
  • High degree of initiative and ability to work unsupervised and on client’s premises;
  • 2+ years in a similar client facing training role (desirable but not mandatory);
  • Ability to continue to perform well under pressure;
  • Demonstrable ICT skills including current Microsoft Office applications;
  • Recognised ‘Education & Training’ qualification (desirable but not mandatory).