Total Loss Negotiator Job Description Template
Our company is looking for a Total Loss Negotiator to join our team.
Responsibilities:
- Provide customers with a quality service in line with the Claims Guiding Principles;
- Ensure that claims are handled in the correct technical manner;
- Settle allocated claimseys;
- Ensuring the customer requirements and expectations are properly managed and understood;
- Provide guidance to customers and help influence their decisions to protect claims cost;
- Provide effective internal and external communications in order to achieve a quality service.
Requirements:
- Negotiation skills;
- High standards of customer service;
- Ability to communicate at all levels from a business and customer perspective;
- Minimum C Grade in Maths and English or equivalent.