French Speaking Customer Service Advisor

French Speaking Customer Service Advisor Job Description Template

Our company is looking for a French Speaking Customer Service Advisor to join our team.


  • Assist with new customer’s enquiries;
  • Deliver high quality customer service to major retailers as well as independent;
  • Process orders received via the telephone, fax, e-mail or internet;
  • Handle inbound calls from existing clients;
  • Be proactive in the area of Customer retention;
  • Make outbound calls to customers;
  • Action emails;
  • Answer incoming phone calls.


  • Native French and fluent English is elimentary with EU Passport;
  • Excellent communication skills;
  • Customer focussed and able to provide professional, polite customer service;
  • Interactive and enthusiastic team player willing to assume new responsibilities;
  • Well organised approach to work, balancing workload to ensure targets are met and ability to demonstrate good time management skills.