IT Systems Administrator

IT Systems Administrator Job Description Template

Our company is looking for a IT Systems Administrator to join our team.


  • Administer remote assets (mobile management);
  • Take part in technical discussions and crisis calls;
  • Maintenance of Windows environments;
  • Provide professional user support throughout the wider 2M Holdings Group;
  • Build reports in SQL and SAGE;
  • Server maintenance including documentation;
  • System Backup Administration. Ensuring data protection and recoverability for all supported systems;
  • Assist with maintenance of organisational cybersecurity through regular penetration testing;
  • Assist with the successful completion of IT projects and IT-enabled projects by collaborating with departments, project stakeholders and suppliers;
  • System admin including but not limited to: ;
  • Compliance;
  • Maintain awareness of information technology strategies, policies and procedures;
  • Password Control;
  • Pro-actively assist with maintenance of end-to-end network resources;
  • Input to technological research by maintaining awareness of organisational goals, strategies, practices, and business projects.


  • Ensure all systems are updated with the latest Ani-Virus definition files;
  • Input to the IT Operations & Service Desk Manager on a regular basis on technical guidance, reporting, planning, and budget;
  • Site Audits:Be part of kick off meetings when discussing requirements, and conduct full IT Infra site audits;
  • Ensure adequate support is accessible to the users of the services;
  • Patch servers with Microsoft WSUS Critical Updates;
  • Coordinate WAN connectivity with vendors;
  • Ensure error-free and efficient implementation and functioning of the servers;
  • Ensure all necessary technical support is provided to all internal users and maintain users’ satisfaction in the specific fields of responsibilities;
  • Perform on-site and remote technical support for all UK and Ireland businesses, providing users with appropriate level of support and advice;
  • Responsible for transfer of onsite server to central hosting Data Centre;
  • Administer, Active Directory, Group Policies, DNS, DHCP;
  • Ensure error-free and efficient implementation and functioning of the systems;
  • Perform regular test restores and DR testing;
  • Ensure integrity of backup media and media is hosted off-site;
  • Adhere to our KPI’s and SLA’s.