Qualifications Administrator

Qualifications Administrator Job Description Template

Our company is looking for a Qualifications Administrator to join our team.

Responsibilities:

  • Claiming certificates from the awarding body for learners that have achieved;
  • Quality and Compliance checks of enrolment and completion paperwork Registration of candidates with Awarding Bodies;
  • Supporting training staff with any admin requirements they have;
  • Quality and Compliance checks of monthly reviews;
  • Taking inbound calls from learners, employers, and partners;
  • Running reports from MI system;
  • Sending certificates out to learners and prime contractors;
  • Ensuring timely submission of paperwork to prime contractor;
  • Process breaks in learning and returns to learning;
  • Data input of new enrolments, employers, reviews, completions and leavers onto MI system;
  • Data cleansing of MI system to ensure 100% accuracy;
  • Registering learners onto e-portfolio;
  • Management of filing procedures;
  • Point of contact for prime contractors for any data queries;
  • Obtaining expired Employer Liability Insurance details.

Requirements:

  • Ability to cope well under pressure;
  • Enthusiasm in the work place;
  • Strong organisational skills;
  • Strong communication and interpersonal skills;
  • Minimum of two years’ experience in an admin role;
  • Excellent customer service skills;
  • Process breaks in learning and returns to learning;
  • Data cleansing of MI system to ensure 100% accuracy;
  • Management of filing procedures;
  • Point of contact for prime contractors for any data queries;
  • Registering learners onto e-portfolio;
  • Claiming certificates from the awarding body for learners that have achieved;
  • Running reports from MI system;
  • Quality and Compliance checks of monthly reviews;
  • Supporting training staff with any admin requirements they have.