Sales Support Administrator Job Description Template
Our company is looking for a Sales Support Administrator to join our team.
Responsibilities:
- Liaising with trainers for training materials and building material packs;
- 1st point of contact for queries from remote staff;
- Organise client and candidate meetings;
- Direct interaction with client and sales team via calls and face to face;
- Support Sales Managers to identify new customers and new business development opportunities in the pharmaceutical and nutraceutical business sectors;
- Keeping records of visits and sales;
- Work with the sales manager and customer with respect to upselling the new orders and ensuring the customer is on track versus target;
- Sending course joining instructions, pre, and post-work to participants;
- Setting and making course follow-ups calls;
- Course outlines;
- To help develop these procedures by making suggestions for improvement;
- Supply Proforma Invoices and update to the customer;
- Operating all office equipment, including copying, printing, scanning, faxing;
- Ordering and keeping track of all barcodes for special accounts;
- Dealing with general ad hoc Account enquiries.
Requirements:
- Strong PC literacy;
- Excellent organisational skills;
- Able to provide written references;
- Must be extremely well organised;
- The ability to work to conflicting deadlines in a high paced work environment;
- Previous administration experience;
- Driven to succeed within a competitive environment;
- Must have a good eye for detail;
- Highly organised with excellent attention to detail;
- Proficient in Excel, Word and Powerpoint;
- Experience in an administrative environment;
- Strong communication and interpersonal skills;
- A rudimentary understanding of GDPR rules to maintain our contacts database;
- Excellent communication skills and command of the English language – both written and spoken;
- Outstanding time and work load management.