Senior UX Manager

Senior UX Manager Job Description Template

Our company is looking for a Senior UX Manager to join our team.


  • Coordinate frequent user research sessions with both real customers and business stakeholders to help discover and solve digital problems;
  • Perform regular business updates, advocating the voice of the digital customer and sharing knowledge to help inform decisions across the business;
  • Lead the digital design process, supporting the ongoing development of our GEL and playbook of learnings;
  • Manage the analysis, research, experiments and design process, consistently driving efficiencies and evolving the ways-of-working;
  • Oversee all aspects of digital UX including wireframing, prototyping, qual and quant analysis, research, and experiments;
  • Support more junior team members by providing mentoring and training where necessary;
  • Become the enabler for a team of highly creative and skilled colleagues, helping to manage priorities and clearing the path for success;
  • Work closely with the Senior Product Manager to deliver new features and experiences;
  • Build out and own the UX roadmap, aligning the team’s priorities with the overall digital strategy and targets.


  • Experience in creating, implementing and delivering strategies which meet both business and customer needs;
  • 5+ years working in digital ecommerce, ideally within the retail industry;
  • In-depth understanding of ecommerce user behaviours and design best practices;
  • Proven ability in delivering results through digital experience optimisation;
  • Proven leadership skills with a track record of successfully managing and inspiring creative teams;
  • Understanding of user centred design processes and agile methodology;
  • You will be highly analytical, proficient in web analytics in order to effectively forecast and manage budgets;
  • Extensive experience with MVT/AB testing, digital design and user research.