Technical Services Coordinator Job Description Template
Our company is looking for a Technical Services Coordinator to join our team.
Responsibilities:
- Review and maintain specifications, ensuring information is accurate and complete;
- Complete technical information requested by customers to ensure legal compliance on internal and external systems;
- Ensure raw materials comply with any specific customer requirements;
- Assist with third-party visits and audits;
- Carry out technical KPI’s reporting and monitoring;
- Collect required or missing information by liaising with suppliers;
- Maintain the technical database;
- Preparing and updating internal technical documentation for customers;
- Supporting / advising customers and sales colleagues on technical enquiries;
- Supporting the upscaling process for production;
- Managing new product developments in collaboration with R&D in Germany, the sales force and customers;
- Visiting customers to support and service existing and new projects.
Requirements:
- Based in a Commutable Distance from Solihull;
- HND/ HNC or similar in an Engineering / packaging environment;
- Full clean UK Driving License;
- Active user of all Microsoft office apps;
- Experience in customer site technical engineering support;
- AutoCAD skills desirable;
- Previous experience working within a Service / Technical role is desirable.