Customer Service Apprenticeship

Customer Service Apprenticeship Job Description Template

Our company is looking for a Customer Service Apprenticeship to join our team.


  • Providing exceptional customer service either face to face, over the phone or via email;
  • Updating internal databases and systems with a commitment to attention to detail;
  • working as part of a team;
  • Providing administrative support to your branch;
  • Building internal and external relationships and communicating on a variety of levels;
  • Working towards targets, achieved by fully investigating each and every customers needs.


  • Good attention to detail;
  • Self-motivated;
  • Good attendance and punctuality record;
  • Desire to progress within a team orientated environment;
  • GCSE Maths and English Grade C or above (or equivalent);
  • Good organisational skills;
  • Customer focused;
  • Excellent communication skills.