Collections Assistant Job Description Template
Our company is looking for a Collections Assistant to join our team.
Responsibilities:
- Working with Supervisors on more complex queries and;
- Completing all associated administration as required;
- Advising customers with a view to solving any issues they may have;
- Dealing with a high volume of calls – both incoming and outgoing;
- Chasing overdue payments on customer accounts.
Requirements:
- Confident on the phone making a high volume of outbound calls;
- Motivated by success in numbers, and driven to achieve your targets;
- Excellent attention to detail and organisational skills, ability to follow procedures.