Returns Administrator

Returns Administrator Job Description Template

Our company is looking for a Returns Administrator to join our team.


  • Assist and support the Returns Manager in their day to day tasks;
  • Co-ordinate Returns with Warehouse, Engineers, Sales and Customer Service Departments;
  • Execute and perform returns activities within the warehouse;
  • Ensuring that all actions meet the required levels of accuracy and quality including documentation;
  • All safety clothing and Personal Protective Equipment;
  • Ensuring that return tasks are completed according to procedures in a timely manner, ensuring appropriate prioritisation;
  • Working to a defined process withing their Product Return Dept;
  • Previous experience is not required as full training will be provided by our client.


  • Able to work with minimal supervision;
  • Ability to communicate in a professional manner with both internal/external customers to obtain any required information to process complaints.