Bank Support Worker

Bank Support Worker Job Description Template

Our company is looking for a Bank Support Worker to join our team.


  • Supporting individuals to keep in contact with family and friends, and to participate in social and community activities;
  • Promote independence, dignity, respect and choice across service users;
  • Maintain care records; recording observations, activities and assessments;
  • Support social and recreational activities; both in and out the home individually, or as part of a group;
  • Provide personal care such as washing, personal hygiene, dressing and on occasion, assisting with meal times;
  • Provide a high level of personal, physical and emotional care;
  • On occasion, welcome and train new members of your care team;
  • Personal, practical, social and domestic support;
  • Completing relevant documentation;
  • To maintain effective communication and liaison with service users, families and other whilst respecting appropriate confidentiality;
  • To work as part of a team to provide high quality care;
  • To participate in the day-to-day implementation of individual support plans and activities within a challenging environment;
  • To assist the senior trained staff in their day-to-day duties and clinical related tasks;
  • To be actively involved with the day to day routine in individual and group activities;
  • To practice within a legal framework encompassing statutory, organisational policy and guidelines.


  • Flexible and adaptable, willing to go the extra mile if it means making a positive difference to Service User lives;
  • Current DBS on the online update service (this will speed up the process);
  • Your own car preferably;
  • Up to date mandatory training certificates (this will speed up the process);
  • Enthusiastic with excellent communication skills committed to developing positive working relationships;
  • Caring and respectful enabling the people we support to have a high quality of life and make their own decisions;
  • Contributory pension scheme;
  • We will also pay for your PVG;
  • Employee of the month and other recognition schemes;
  • Participates in discussions and debates and staff meetings offering views;
  • Communicates with clarity in confidence in a variety of situations, relays information accurately to staff;
  • Is actively involved in meeting own and team objectives through encouraging and supporting others;
  • Employee Assistant programme – available 24/7;
  • Communicate all relevant issues pertaining to care;
  • Employee Voice – GameChangers.