Complex Needs Support Worker

Complex Needs Support Worker Job Description Template

Our company is looking for a Complex Needs Support Worker to join our team.


  • Undertake any other duties commensurate with the post and the level of responsibility identified;
  • Maintain confidentiality at all times;
  • Implement all areas of the resident’s care plans;
  • Provide first aid as required;
  • Brief incoming shift staff and give detailed handovers;
  • Accurately complete all relevant records;
  • Maintain and improve relationships between staff, residents, relatives, neighbours, the community and all significant people in their lives;
  • Support residents in a full range of activities at home and in the community;
  • Act as a Key Worker for a resident;
  • Work allocated shifts as per the duty rota to meet the resident’s needs;
  • Attend all relevant meetings and contribute ideas and information with the team to assessments, interventions, projects, etc;
  • Carry out any domestic tasks that is not part of the residents’ daily programs;
  • Cover sleep-over duties as detailed on the duty rota.


  • Confident and professional;
  • Experience of behavior that can challenge;
  • Flexibility;
  • Experience of working with people with learning disabilities;
  • A Driving Licence is essential;
  • Effective Communicator (Written & Verbal).