Senior Fraud Analyst Job Description Template
Our company is looking for a Senior Fraud Analyst to join our team.
Responsibilities:
- Review and recommend new services to enhance current fraud prevention and payment optimisation;
- Support external engagement with third party suppliers, industry bodies and law enforcement as required;
- Producing accurate and relevant fraud MI required by governance committees and stakeholders;
- Timely detection and analysis of fraudulent activity and non-compliance and reporting to line management and wider business;
- Effective team management, scheduling, training, HR administration, performance reviews and talent development;
- Ensure the timely verification and approval of orders, balancing security and customers positive experience;
- Internal stakeholder engagement;
- Configuring systems to manage fraud risk within appetite and budget;
- Provide daily, weekly, monthly & quarterly fraud loss monitoring and reporting,
- Providing SME analysis to support maintenance, development and investment in fraud defence systems;
- Supporting the definition and management of the non-plastic Fraud loss budget;
- Analyse large volumes of data and a logical and high level approach to problem-solving;
- Fraud SME on fraud projects;
- Optimisation and monitoring performance of all non-plastic fraud detection and prevention systems and associated models;
- Overseeing and conducting internal audits regarding payment, refunds, goodwill, promotional codes and courier activity.
Requirements:
- Track record of managing fraud loss within budget using systems, process, people and policy;
- Expertise and have the ability to challenge effectively;
- Proven experience of successfully working within a fraud risk analytics function within UK Retail Banking;
- Knowledge of fraud risks, threats and landscape;
- Working knowledge and experience in handling HR processes and procedures;
- Excellent problem solving skills with evidence of demonstrating innovative and methodical thinking;
- Expertise in CNP fraud and ability to provide industry best practice advice to the business;
- Able to display a high degree of confidentiality and discretion;
- Excellent working knowledge of Microsoft Office, Google Suite, Cybersource, Experian, Emailage, 3DS, Amazon and PayPal;
- Good time management, organisational skills and ability to make the right decisions under pressure;
- Proven people management experience with the ability to lead and motivate your team;
- Knowledge of the Payment Card Industry (PCI) Data Security Standard (DSS) regulations;
- Self-motivated, flexible and able to adapt to changing circumstances in a fast paced environment;
- Knowledge of fraud strategies, tools and techniques to identify and manage fraud;
- Able to engage and communicate effectively at all levels, with excellent verbal and written communication skills.