Account Manager (Creative Agency) Job Description Template
Our company is looking for a Account Manager (Creative Agency) to join our team.
Responsibilities:
- Producing and presenting internal campaign reports to ensure they’re continually improving campaign performance;
- Drafting accurate costings for projects and effectively managing client budgets (ranging from c£10k to c£250k);
- Organising delivery of client campaigns, both directly with the client and internally with the Content and Marketing teams;
- Management of the invoice process for clients;
- Educate creative agencies, media agencies and clients on the possibilities of OOH and new developments across the Clear Channel UK portfolio;
- You will be involved in new business pitching and preparation;
- Managing client expectations and sending through regular performance reports;
- Provide hands on support to the team in times when everyone needs help to get the job done;
- Proof reading and checking for any of the team to ensure quality standards are met;
- Building realistic project plans that meet client expectations;
- Guiding clients through varied and sometimes complex projects from conception through to final delivery;
- Develop and maintain collaborative business relationships with senior decision makers in key creative agencies;
- Acting as ‘go between’ with clients and the design team, ensuring feedback is delivered in a timely and professional manner;
- Build and maintain strong, long lasting relationships with key clients;
- Managing the strategic and longer-term planning of client accounts.
Requirements:
- Ownership – takes accountability for their actions and proactively seeks responsibility;
- Commercial acumen – understands budgets, costing and the wider financial impact on the business;
- Proactive in identifying opportunities – spots problems before they arise;
- Strong organisational and planning skills – ability to prioritise and flex approach;
- Attention to detail – scrutinises design work closely to ensure that it is perfect;
- Interpersonal and influencing skills – tailors their approach and communication according to the audience and the situation;
- Proven success of account management within the creative services industry.