Account Manager, EMEA

Account Manager, EMEA Job Description Template

Our company is looking for a Account Manager, EMEA to join our team.

Responsibilities:

  • Day-to-day primary relationship for customer contacts;
  • Forecast sales activity and revenue achievement in salesforce.com, while creating satisfied and reference-able customers;
  • Responsible for cNPS;
  • Own renewals, expansions and overall growth within a healthy book of business;
  • Developing and managing relationships within your customer segment;
  • Going “high & wide” within our accounts, maintaining and building champions;
  • Coordinate with all internal teams, such as Marketing, PM, Managed Services, Tech Support.

Requirements:

  • 3-5 years of experience in Enterprise software/SaaS sales;
  • Passionate about winning;
  • Training in “solution” or “customer-centric” selling or equivalent;
  • Demonstrated top performer (consistently exceeds expectations and elevates entire team’s performance);
  • History of continuously innovating on and improving sales processes and techniques;
  • Team Player;
  • Evidence of fit with our “high performance, no jerks” culture;
  • Bachelor’s degree;
  • Evidence of ability to work on a diverse, high performing team;
  • Experience in start-up, high-growth companies and/or clearly articulated passion for entrepreneurial environments;
  • 2+ years of quota carrying software or technology sales and account management experience.