Area Account Manager Job Description Template
Our company is looking for a Area Account Manager to join our team.
Responsibilities:
- Exceed targets for growth and new accounts, against key performance indicators;
- Process all orders for your area using Sage200 and maintain records within the system;
- Build and develop relationships with all existing and potential customers, both in your own area and those of others when required;
- Ensure CRM records are up to date and correct to enable full telesales reporting;
- Respond to and resolve any customer service issues in a timely and professional manner including feedback to the relevant business areas;
- Account management of existing customers, ensuring sales are maximised from existing business;
- Any other duties requested by your line manager which are commensurate to your post;
- Make outbound telephone phone calls to your area customers.
Requirements:
- Developing customer relationships and winning new business;
- Evidence of planning and organisational skills;
- Evidence of structured field sales experience;
- Influencing and negotiation skills;
- Strong commercial focus;
- Proven Account Management or relevant area;
- Ability to adapt and respond to different types of characters;
- A level education or comparable qualifications;
- Business acumen (able to apply pricing strategy to achieve margin goals);
- Demonstratable ability to communicate, present and influence credibly and effectively at all levels of an organisation;
- Fully conversant with terms such a contribution margin, volume, win/loss ratio, gross V net profit etc;
- Keen attention to time management and deadlines;
- Upbeat positive attitude, presentable, good interpersonal skills, determined and goal oriented;
- Self-motivated and able to thrive in a result driven environment;
- Computer literate (moderate to high level), knowledge of MS Office suite.