Assistant Property Manager Job Description Template
Our company is looking for a Assistant Property Manager to join our team.
Responsibilities:
- Providing admin support for the tenancy renewals team;
- Ensuring EPC’s and Gas safety certificates are in date and arrange any renewals;
- Dealing with tenants and assisting in requesting maintenance or repairs to be carried out;
- Drafting tenancy agreements;
- Chasing tenants on rent payments and renewals;
- Update BOSS regularly with full contractor list, general site information and insurance documents;
- Ensure all post for PM’s is sent out;
- Upselling company services to generate new leads;
- Update files regularly with correspondence and documents (scanned also). Ensure all insurance documents are up to date and current;
- Liaising with sellers and buyers to facilitate sales;
- Administrative support on credit control matters;
- Dealing with solicitors and other professional bodies;
- Managing sales progression and keeping sellers updated with their property’s activity;
- Keep all work specifications for cleaning and landscaping contractors updated and saved on for each site;
- Contact all contractors and suppliers, to change account details and invoicing address and obtain public liability insurances.
Requirements:
- Natural problem solver;
- Strong administration and IT skills;
- Outstanding communication, organisation and diary management skills;
- Ability to deal with and managing empathetically stressful and demanding Tenants and Landlords;
- Dealing with solicitors and other professional bodies;
- Liaising with sellers and buyers to facilitate sales;
- Upselling company services to generate new leads;
- Ideally experience in property/lettings or in a fast paced environment;
- Confident and tenacious;
- Excellent customer service skills;
- Experience of managing social media platforms;
- Good time management skills;
- Strong verbal communication skills, and excellent written English;
- Managing sales progression and keeping sellers updated with their property’s activity;
- Extremely organised and able to manage a heavy workload.