Commercial Account Executive Job Description Template
Our company is looking for a Commercial Account Executive to join our team.
Responsibilities:
- Nurture leads provided;
- Manage your existing clients as well as build upon new clients;
- Generating new business;
- Deliver a high quality service to all clients;
- Manage renewals;
- Managing the day to day client relationships;
- Utilize solution-selling techniques to effectively guide sales process to close;
- Create client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs);
- Conduct high-level conversations with C-Level and VP -Level Executives to address business needs;
- Effectively qualify leads and identify prospect needs, engaging technical resources as required;
- Forecast sales activity and revenue achievement while creating satisfied customers;
- Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions;
- Upsell and leverage business from new and established customer relationships;
- Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate;
- Keep informed of product line, competition and industry trends that may impact client business activities.
Requirements:
- Demonstrated excellence in presentations skill with ability to build relevant, strategic messaging;
- 5+ years of Account Executive experience in a Technology company;
- Problem solving;
- Customer Service;
- SaaS video or web conferencing solutions selling experience preferred;
- Technically proficient and confident;
- A proven track record of closed sales, client satisfaction, & team work;
- Consistent track record of success in consultative sales environments;
- Exceptional time management skills;
- Demonstrates experience driving complete sales cycle;
- Salesforce CRM experience preferred;
- Forward planning;
- Team working;
- Must be detail oriented, organized, ethical, responsible, & self-motivated;
- Good experience growing pipeline and selling enterprise IT solutions.