Credit Control Manager

Credit Control Manager Job Description Template

Our company is looking for a Credit Control Manager to join our team.


  • Have significant experience in an end to end Credit Control role within a complex, high volume environment;
  • Send Reminder letters progressing to LBA;
  • Review debtors regularly, issuing legal letters on aged unpaid sums;
  • Ensure that credit risk is understood and controlled, cash collection is maximised and that quarterly targets are met;
  • Responsible for the production of ad hoc debt reports;
  • Staff management and development;
  • Review, update and analyse the accounts receivable ledger on a daily basis;
  • Managing a team of 5;
  • Managing a team of credit control officers;
  • Be responsible for training, managing and providing guidance to the credit control team;
  • Managing credit insurance policy and management of credit insurance procedures;
  • Maintenance of the company’s bad debt reserves demonstrating an understanding of the associated accounting principles;
  • Input receipts onto Sage X3 daily and reconcile customer accounts;
  • Assisting the finance team with the month end billing process;
  • Reported weekly invoicing, aging and cash receipts to the financial controller and attended customer meetings to resolve invoice queries.


  • Ability to manage multiple tasks and prioritise;
  • Proactive approach;
  • Excellent people management skills with proven experience;
  • Organised;
  • Ability to drive team forward and achieve results;
  • The finance department is often a lively and pressurised environment and the job holder should recognise and respond positively to this as appropriate;
  • The ability to work quickly and accurately under pressure and meet critical deadlines;
  • Previous experience of working in a client focused environment with the ability to communicate at all levels is essential;
  • A proven focus on improving effectiveness and efficiency of processes;
  • A genuine team player appreciating the importance of team goals;
  • Confident, articulate and adept in obtaining and, where necessary challenging, information in order to progress processing and meet targets;
  • Appreciation of the fundamentals of accounting and the importance of strong financial controls;
  • Organised and methodical in your approach to work and able to prioritise work appropriately;
  • Proven ability to multitask;
  • A robust approach to relationships and interactions with colleagues.