Deputy Manager

Deputy Manager Job Description Template

Our company is looking for a Deputy Manager to join our team.


  • To be the responsible person for the facilitating of training of all staff. To ensure full compliance in all mandatory fields;
  • To carry our regular staff supervisions and identify training needs;
  • Have excellent product knowledge across a broad product range;
  • Responsibility to make referrals to external agencies and regulatory bodies;
  • Fulfil recruitment needs for the nursery as required aligned to the Safer Recruitment Policy;
  • Strong visual merchandising skills;
  • Ensure internal policies and procedures are adhered whilst also meeting the external legislation and guidelines from our governing bodies;
  • Provide training to colleagues to ensure they have outstanding product knowledge;
  • In conjunction with the Manager to ensure that an effective staff rota is always in place;
  • Delivering an excellent level of care;
  • Ensure the highest possible standards of care, assessing residents’ needs and wishes, and developing services to enhance their quality of life;
  • Liaise effectively with staff to ensure transfer of information within the Home;
  • Ensure compliance with all legal, regulatory and best practice guidelines – identify, investigate and resolve risks proactively;
  • To undertake sleep in duties if required (although you will not be on the sleep-in rota);
  • Maximising store efficiency through operations management.


  • Bachelor’s degree;
  • Understands and effectively uses IT and communication systems required for the role;
  • Genuine desire and passion for ongoing learning and development;
  • Develop internal and external business relationships based on mutual respect and professionalism;
  • Able to analyse problems and propose solutions;
  • A positive and flexible attitude and wholly adopt a person centred ethos, exhibiting empathy and a desire to make a difference;
  • Ability to work under pressure whilst motivating their team;
  • Good with nursing;
  • Full and relevant Level 3 and or above(equivalent) Childcare qualification;
  • Numerate and literate with the ability to communicate effectively verbally and in writing;
  • Dementia awareness;
  • Experience of managing a home;
  • Sensitive to and respectful of the values, views and needs of others;
  • RGN Qualified & NMC (Nursing & Midwifery Council) registered;
  • Minimum qualification NVQ L3.