Field Care Supervisor Job Description Template
Our company is looking for a Field Care Supervisor to join our team.
Responsibilities:
- Be responsible for organising and completing training documentation and ensuring evidence is collated and returned as required;
- Responsible for all administrative tasks & Cold Harbour (IT System) Updates in association with your day to day activities;
- Community based support including auditing of paperwork within customers’ homes;
- Deliver in branch training of carers to include carer induction and any mandatory training updates as & when required;
- Manage carer induction schedules and ensure carers complete the Care Certificate in the timescales required;
- Understand and follow hazard and accident reporting procedures;
- Shadow new care workers in the field to ensure their competence;
- Assist in day to day management of the local branch business & facilitate local service delivery;
- Working with other members of the team to ensure high quality service provision;
- Supervise & appraise all Support Workers in the relevant area;
- To be on-call in case of emergency;
- Ensure the appropriate provision of care & the allocation of Support Workers for client group;
- To record all necessary information clearly and legibly in line with record keeping policies and procedures;
- Meet with your team on a regular basis to resolve low level issues, Return to Work interviews and risk assessments;
- Ensure the accuracy and completeness of all documentation held in Service Users’ homes.
Requirements:
- Effectively manage relationships with Local Authorities;
- Ability to lead and motivate a team;
- On-call duties on a rotational pattern;
- You must be qualified to SVQ 2 or above;
- Skills in care and risk assessments and writing care and support plans;
- A good understanding of the process of service delivery in a care at home setting,
- Service Users and families;
- Experience of care services;
- Ability to maintain clear written records and follow statutory reporting procedures;
- Ability to lead and manage a team of care workers and provide appropriate support, guidance and training;
- Successful applicants will be required to undertake a PVG Scheme Membership;
- Can build strong working relationships both internally & externally;
- Full driving licence and access to own vehicle is essential;
- Reliable & flexible to the needs of the business;
- A good sense of humour.