Food and Beverage Supervisor

Food and Beverage Supervisor Job Description Template

Our company is looking for a Food and Beverage Supervisor to join our team.


  • Supervising cash handling and banking procedures;
  • Promoting the hotel products and services;
  • Ensuring the highest standards of service are delivered at all times;
  • Taskmaster Resources LTD is acting as an Employment Agency in relation to this vacancy. (Permanent Vacancy);
  • To oversee the Standard Operating Procedures on a daily basis and ensure all employees are correctly tasked in line with the needs of the business;
  • Complying with all company and hotel standards, according to the standards manual and mission statements;
  • Organising a team of drivers to make sure online orders are delivered on time;
  • Be the manager on shift during service within the Open Lobby, or manage events;
  • To work with the team and to help other departments so that a smooth efficient working environment is achieved;
  • Positively dealing with and learning from customer complaints and comments;
  • Dealing with the Just Eat online system, taking orders and problem shooting any issues;
  • Dealing with any complaints efficiently and in accordance with company complaint polices alongside the Manager;
  • To maximise the financial potential of the Restaurants and Bars – working in consultation with the Catering Manager and with other departments;
  • To ensure there are accurate daily cash reconciliations and the correct procedures are followed for preparing bills, posting to accounts and banking;
  • To handle guest queries promptly and efficiently.


  • Previous Food and Beverage experience;
  • Ability to work on your own or in teams;
  • Good communication skills;
  • Flexibility to respond to a range of different work situations;
  • Ability to lead and motivate a team;
  • Contributing to planning for events, developments and the Lounge Bar Food and Beverage Strategy;
  • Experience of using a POS touch screen system (MICROS) is preferable;
  • An enthusiastic team player;
  • To ensure all maintenance requirements are recorded and reported to Maintenance for appropriate action to be taken;
  • To work in other departments from time to time as may be required to meet the needs of the business;
  • Holding briefing sessions with personnel prior to functions to ensure communication and assist with the planning process;
  • Great eye for detail and quality;
  • To ensure all functions are operated to the required standard and as per the details laid out by the client in the function sheets;
  • 1-2 years Food & Beverage supervisory experience in a hotel or similar environment;
  • Responding to short, medium and long terms business needs.