Food Service Assistant

Food Service Assistant Job Description Template

Our company is looking for a Food Service Assistant to join our team.


  • Assisting with the preparation of and the serving of all meals and beverages to customers, ensuring great customer service at all times;
  • Ensuring health and safety regulations are followed;
  • Ensuring that the kitchen and service areas are clean and tidy, assisting with waste removal and washing up;
  • Prepare, produce and serve food to our brand standard;
  • Ensure all displays, counters and seating areas are presented to our highest standards;
  • Serve customers with hot and cold food;
  • share menu and food product knowledge;
  • Serve hot beverages on a counter during service times;
  • Assisting in the effective management of stock and portion control;
  • working as part of a team;
  • following instructions from supervisors to ensure that food and beverage is properly produced and served;
  • To raise any issues or customer suggestions and complaints to the Catering Manager;
  • Using the till, serving customers and cash up at the end of service;
  • Completing any administration as requested including food temperatures, wastage and cleaning schedules;
  • Assist in the preparation and serve hospitality as required.


  • Experience of working in a customer facing role;
  • Food hygiene level 2;
  • Basic IT skills.