Global Account Manager Job Description Template
Our company is looking for a Global Account Manager to join our team.
Responsibilities:
- Set up and manage ways of working across the team to deliver to timelines and meet client expectations;
- Manage and train an analyst, manage their workflow and set expectations for development;
- Work with local agency trading teams to make sure they fully understand commitment structures and how to optimise delivery;
- Deliver regular trading, market insight & performance reports to agencies and clients in a clear and easy to understand format;
- Share best practices across local markets and support the roll out of global trading initiatives;
- Build a close working relationship with external auditors to ensure fair appraisal of performance;
- Develop sales strategies to keep Silverfin competitive and innovative;
- Ability to work in a cross-functional environment, utilising relevant skills where appropriate to close new business;
- Identify and close new business with accounting firms;
- Serve as a business representative at major industry events, conferences, trade shows, and expositions;
- Develop and present improvement cases to accounting partners / stakeholders;
- Ability to be autonomous, responsible and also work with other Business Development Managers and Account Managers;
- Prepare and run sales workshops with senior clients on C-level / Partner-level;
- Forecast future sales and forming sales plans to adapt to shifts on the market;
- Maintain a comprehensive sales pipeline, constantly refreshing to qualify and identify new opportunities.
Requirements:
- Strong problem solving and creative commercial approach;
- Audit/accounting experience is a big plus;
- Self-starter and hands-on, able to drive sales process end-to-end;
- Obsession with client happiness and deal generation;
- Strong commercial outlook, excellent networker and consultative approach to business development;
- Additional European language would be a bonus;
- Outstanding people and communication skills;
- 7+ years progressive experience in B2B sales roles, selling to professional services, ideally within the technology space;
- Proven track record of winning complex 6/7-figure deals with new clients in a professional services environment.