Head of Projects Job Description Template
Our company is looking for a Head of Projects to join our team.
Responsibilities:
- Contributing to department/business improvement of knowledge and use of development methodologies, particularly the Agile delivery process;
- Ensuring excellent customer satisfaction through delivery of projects to the agreed cost, time, scope, quality and security constraints;
- Contributing to the creation and review of new project bids;
- Hands on management and delivery of key customer projects;
- Managing the portfolio of projects and consultancy assignments, including the delivery methodology, change process and risk management;
- Contributing to external audits as required;
- Responsibility for driving continuous improvement of project management processes and practices;
- Provide monthly project pipeline / utilisation data to support effective business decisions;
- Define and execute best working practises and roll out Playbooks of defined and proven practises and workflows to ensure service excellence;
- Proactively manage customer relationships to achieve high levels of customer satisfaction;
- Manage Debt and Open PO process relating to all Projects;
- Provide regular, accurate and timely client reporting to meet and exceed customer’s expectations;
- Ensure a meeting regime exists on a defined frequency that satisfies the client/s needs;
- Establish regular, clear and consistent channels of communication at all levels within the organisation;
- Responsible for ensuring and improving the company and 3rd party safety performance on Project deliver.
Requirements:
- Project Management;
- Manufacturing;
- Project Delivery;
- Leadership;
- Collaborative working;
- Decision Making;
- Business Development/Lead Generation.