Head of Property Management Job Description Template
Our company is looking for a Head of Property Management to join our team.
Responsibilities:
- Attending valuations with the managers in order to sell the company’s property management service to landlords;
- Being the first port of call for serious tenant/property management issues;
- Implementing new ideas to stream-line and grow your department;
- Ensuring all regulatory requirements are met;
- Ensuring property management software systems are kept up to date;
- Holding regular meetings with your team;
- Ensuring all properties meet legislative requirements;
- Producing Landlord statements;
- Dealing with maintenance issues, liaising with contractors and landlords to complete works;
- Bank reconciliation – rent collections;
- Ensuring compliance is met (EPCs, Gas Safety Certs etc);
- Dealing with check ins and check outs;
- Liaising closely with the lettings department to organise lettings;
- Instructing property inspections;
- Processing invoices for payments.
Requirements:
- Excellent customer service;
- Experience in all the tasks listed for the role;
- Previous ability in running a team of people essential;
- Good telephone manner;
- ARLA qualification;
- Strong organisational skills;
- Calm, organised and ability to prioritise workload;
- Confident in liaising with other sectors;
- 3 years + experience as a Residential property manager;
- Previous experience in lettings and/or property management/basic accounts;
- Looking for a long-term career.