Head of Property Management

Head of Property Management Job Description Template

Our company is looking for a Head of Property Management to join our team.


  • Attending valuations with the managers in order to sell the company‚Äôs property management service to landlords;
  • Being the first port of call for serious tenant/property management issues;
  • Implementing new ideas to stream-line and grow your department;
  • Ensuring all regulatory requirements are met;
  • Ensuring property management software systems are kept up to date;
  • Holding regular meetings with your team;
  • Ensuring all properties meet legislative requirements;
  • Producing Landlord statements;
  • Dealing with maintenance issues, liaising with contractors and landlords to complete works;
  • Bank reconciliation – rent collections;
  • Ensuring compliance is met (EPCs, Gas Safety Certs etc);
  • Dealing with check ins and check outs;
  • Liaising closely with the lettings department to organise lettings;
  • Instructing property inspections;
  • Processing invoices for payments.


  • Excellent customer service;
  • Experience in all the tasks listed for the role;
  • Previous ability in running a team of people essential;
  • Good telephone manner;
  • ARLA qualification;
  • Strong organisational skills;
  • Calm, organised and ability to prioritise workload;
  • Confident in liaising with other sectors;
  • 3 years + experience as a Residential property manager;
  • Previous experience in lettings and/or property management/basic accounts;
  • Looking for a long-term career.