Head of Quality Job Description

Head of Quality Job Description Template

Our company is looking for a Head of Quality to join our team.

Lead and prepare the company for audits, assessments and inspections from all accreditation bodies and customers;
Maintain an awareness of new and proposed legislation that impacts the business and communicating any changes to the relevant stakeholders;
Ensure all operative and strategic targets are reached within the site, e.g. PPM, Scrap, & Customer Returns;
Empowering the Quality department of quality inspectors and engineers and provide guidance and feedback;
Ensure that the business remains compliant to the relevant Quality Standards;
Ensure quality risks are managed effectively;
The company’s overall quality management system;
Making sure company pass AS9100 quality audit;
Experience in FAIRS;
Ensure the manufactured items are released to the satisfaction of the customers and airworthiness authorities;
Preparing and completing action plans for new quality accreditations such as NADCAP and SABRe 2;
To ensure adherence with internal and external customer/ regulatory requirements;
Contributing to the annual budget process;
Development and creation of Procedures, Standard Operation Procedures (SOPs) and Work Instructions (WIs) as required;
Evaluating quality process and results, re-calibrating initiatives to embrace changing needs.

Ability to understand quality issues in a complex mechatronic system consisting of both high value/low volume and low value/high volume elements;
Use of problem solving tools such as 8D;
Exposure to Lean Manufacturing techniques such as 5S, VSM, Kaizen;
Significant background in the day-to-day running of a quality function within a high-technology, high quality manufacturing business;
Candidates who have experience dealing with product recalls would also be of interest;
Good experience of mentoring and developing QA teams, having successfully led teams in the past.