Insurance Coordinator Job Description Template
Our company is looking for a Insurance Coordinator to join our team.
- Build rapport with all callers to give excellent customer service;
- Handle customer objections in a positive manner;
- Carry out outbound sales activities;
- Communicate with customers and third parties in a clear, concise and professional way;
- Ensure product knowledge is kept up-to-date through research and training;
- Handle complaints to reach a positive resolution;
- Look for opportunities to upgrade levels of cover;
- Handle all calls within a professional an efficient manner.
- Have excellent communication skills;
- Previous experience of working within insurance or warranties would be beneficial;
- Be able to handle both internal and outbound calls;
- Be motivated to work towards targets;
- Excellent telephone manner;
- Previous experience of working in a telesales environment would be an advantage.