Senior Digital Account Manager

Senior Digital Account Manager Job Description Template

Our company is looking for a Senior Digital Account Manager to join our team.


  • Ensuring campaigns are delivered on time and brief;
  • Working alongside various departments within the agency to produce work;
  • Keeping on top of budgets and account finances;
  • Really get to understand the brand and image of your clients;
  • Take and understand client requirements;
  • Be the main point of contact for your clients on a day to day basis;
  • Help create a solution and plan for creative projects;
  • Understand your clients current and future needs;
  • Work with colleagues within a team regarding client requirements;
  • Take part in table tennis competitions;
  • Identification and engagement of influencers to support broader earned campaigns;
  • Working collaboratively across practices and teams, including Planning, Creative, Consumer and Tech;
  • Identify new process improvement requirements or innovation ideas and present business case to Directors for implementation;
  • Adhere to all health, safety and data regulatory requirements;
  • Have a strong understanding of paid media strategy and implementation.


  • Have the ability to work effectively with other team members and colleagues;
  • Have previous experience in 1 of the following sectors, pharmaceutical, healthcare or medical;
  • Solid understanding of budgeting and reporting on progress;
  • Full awareness of creative processes and campaign management techniques;
  • Effective team management capabilities;
  • Knowledge of key social media ad platforms;
  • Strong verbal and oral communication skills;
  • Exceptional multi-tasking skills;
  • Excellent interpersonal and relationship building skills;
  • 5+ years’ experience in client relationship management;
  • Able to explain complex social media data in an understandable way;
  • A keen attention to detail and budgetary restraints;
  • Passionate about getting others involved and having a laugh along the way;
  • Experience working across both B2C and B2B clients;
  • A background in advertising, digital communications or marketing.