Senior National Account Manager Job Description Template
Our company is looking for a Senior National Account Manager to join our team.
Responsibilities:
- Total Profit & Loss (Gross Profit level) accountability for the business / Customer relationship and budgeted scorecard delivery;
- Jointly responsible with Marketing and Finance for the creation and delivery of category strategies;
- Challenging invalid invoices and invalid audit claims;
- Securing NPD listing, agreeing the launch & support plan;
- Supporting and building brands, licensed brands and retailer brands;
- Educating colleagues on how to win with your customers and meet their strategic agenda;
- Building a strong working relationship with the Marketing Manager and Finance Business Partner ensuring you act as “One Team” across the business;
- Forecast accuracy +/- 10% at Customer Level & SKU Group Level;
- All promotions are signed off internally and agreed with customers 6 weeks ahead of in-store date;
- Ensure that customers are paying to terms and challenged if necessary;
- Written Business Plans / Supplier Agreement with named accounts;
- Delivering Excellent Customer Service as Standard” with named customers;
- Full P&L ownership and improvement with named customers;
- Development and ownership of the contact and customer strategy;
- Leading the delivery of 98.5% customer service level.
Requirements:
- Minimum of 5 years FMCG Account Management experience;
- Passion for Food;
- A level calibre, preferably with a University business related degree;
- Strong understanding of P&L;
- Ideally some line management experience;
- Lively, energetic, “How can we…” attitude;
- Proven track record of success within Sales including business development;
- Desire to build the businesses;
- Highly numerate & computer literate;
- Passionate about making things happen;
- Resilient/Tenacious.