Senior Property Manager Job Description Template
Our company is looking for a Senior Property Manager to join our team.
Responsibilities:
- Dealing with leaseholders’ enquiries appertaining to the development;
- Manage portfolio in accordance with RICS Codes of Practice, ARMA rules;
- Managing their tenants/occupiers;
- Managing internal Building Manager’s and Facility Manager’s;
- Sourcing Contractors to undertake both on going and one-off maintenance works as well as emergency repairs and monitoring their work;
- Assist and support the Head of Property Management;
- Manage maintenance of leasehold properties, and assist with the project management of associated internal and external works;
- Dealing promptly and courteously with all communications from landlords, tenants and contractors;
- Leadership and development of junior team members;
- Effectively manage any insurance claims;
- Oversee financials such as budgets and accounts, and present relevant reports to clients;
- Negotiating tenancy renewals, collecting rent and dealing with late payments;
- Running monthly reports;
- Regular visits to properties in your portfolio to ensure standards are maintained;
- Ensuring that service charge and ground rent invoices are processed on receipt and funds are reserved as necessary.
Requirements:
- Ensure company standards are met and maintained at all times;
- Deal with tenancy and neighbour disputes;
- Arrange inspections periodically as required and at checkout;
- Deliver reporting to Operations Director accurately and on time;
- Conduct New Tenancy Check on all new lets;
- Ensure compliance in all respects of property legislation;
- Deal with complex issues personally including disputes & level 1 complaint handling;
- Deal with housing benefit suspensions and cancellations;
- Positive client liaison at all times and deliver updates as necessary;
- Be able to apply initiative and common sense in prioritising a busy workload;
- Experience of managing onsite staff;
- Ideally AIRPM/MIRPM qualified;
- Knowledge of rules, regulations and legislation surrounding property management including Assured Shorthold Tenancies, Section 20 etc;
- Resourceful and solution focused problem solver;
- A UK registered driving license.