Technical Sales Account Manager

Technical Sales Account Manager Job Description Template

Our company is looking for a Technical Sales Account Manager to join our team.

Responsibilities:

  • Responding to all enquiries received and any active leads generated by marketing activities;
  • Provide internal sales support by answering specific product related questions with clarity;
  • Collate customer information including budget, requirement, authority and timeline in order to make a business case;
  • Maintain CRM information and records to enable accurate information and reporting;
  • Update and provide accurate sales order information and pipe line forecasting;
  • Responsible for the over-all development and improvement of technical resources used in the sales process;
  • International travel to customers, agents and attendance at exhibitions/conferences when relevant knowledge/experience gained;
  • Responsible for the implementation of development plans for your specific geographical segments;
  • Review all commercial documents with the Sales Manager to ensure commercial terms are accurate and in line with pre-defined company policies;
  • Identifying business opportunities for existing enquiries, new customers and/or new markets;
  • Manage the Pre sales customer contracts/orders and the handover process to the Post sales team;
  • Provide pricing information, quotations, technical information, proposals and support in a timely manner;
  • Manage and deliver proposed tenders within the deadline stated within your geographical segment;
  • Keep abreast of competitors and their products, in line with the sales director’s initiatives;
  • Maintain knowledge of the international geotechnical industry to facilitate maximised sales of GDS equipment.

Requirements:

  • Experience of Sage CRM would be beneficial but is not essential;
  • Good generic IT skills;
  • Good organisational and administrative characteristics;
  • Have good interpersonal and team working skills;
  • High attention to detail and ability to achieve high levels of accuracy;
  • Commercial and contractual awareness;
  • Must be proactive and have the ability to multitask proficiently;
  • Be professional in your approach with the ability to liaise and communicate at all levels;
  • Highly developed communication, presentation and interpersonal skills.