Technical Sales Account Manager Job Description Template
Our company is looking for a Technical Sales Account Manager to join our team.
Responsibilities:
- Responding to all enquiries received and any active leads generated by marketing activities;
- Provide internal sales support by answering specific product related questions with clarity;
- Collate customer information including budget, requirement, authority and timeline in order to make a business case;
- Maintain CRM information and records to enable accurate information and reporting;
- Update and provide accurate sales order information and pipe line forecasting;
- Responsible for the over-all development and improvement of technical resources used in the sales process;
- International travel to customers, agents and attendance at exhibitions/conferences when relevant knowledge/experience gained;
- Responsible for the implementation of development plans for your specific geographical segments;
- Review all commercial documents with the Sales Manager to ensure commercial terms are accurate and in line with pre-defined company policies;
- Identifying business opportunities for existing enquiries, new customers and/or new markets;
- Manage the Pre sales customer contracts/orders and the handover process to the Post sales team;
- Provide pricing information, quotations, technical information, proposals and support in a timely manner;
- Manage and deliver proposed tenders within the deadline stated within your geographical segment;
- Keep abreast of competitors and their products, in line with the sales director’s initiatives;
- Maintain knowledge of the international geotechnical industry to facilitate maximised sales of GDS equipment.
Requirements:
- Experience of Sage CRM would be beneficial but is not essential;
- Good generic IT skills;
- Good organisational and administrative characteristics;
- Have good interpersonal and team working skills;
- High attention to detail and ability to achieve high levels of accuracy;
- Commercial and contractual awareness;
- Must be proactive and have the ability to multitask proficiently;
- Be professional in your approach with the ability to liaise and communicate at all levels;
- Highly developed communication, presentation and interpersonal skills.