User Researcher

User Researcher Job Description Template

Our company is looking for a User Researcher to join our team.


  • Deliver action orientated and professional standard user research;
  • Be comfortable in working on research across the product development cycle- from generative to evaluative, and everything in between;
  • Identify opportunities which the business should act upon to deliver delightful and inspiring experiences;
  • Deepen knowledge of our customers, their needs and uncover opportunities to better serve them;
  • Conduct research using a range of research methods- remote and in person IDIs, lab sessions, unmoderated research, surveys;
  • Help build and scale the user research function- for example by educating on best practices, and expanding our methods and operations.


  • 2+ years of user research experience;
  • Comfort with generating insight to fuel the product development process;
  • Understanding of how to work with modern, agile research tools and techniques;
  • Comfort with running qualitative research studies yourself, from end to end;
  • Experience of qualitative user research methods. Bonus points if you are also comfortable with quantitative methodologies;
  • Are experienced in helping stakeholders develop empathy and understanding with their users;
  • A proven track record of socialising and embedding research findings to drive business outcomes;
  • Bonus points if you’ve also worked in multi market research studies;
  • You know when to be scrappy and when to hold the line on methodological rigour;
  • Engaging and clear communicator;
  • A relevant professional or equivalent degree level qualification;
  • Hold a relevant degree or equivalent level professional qualification, or equivalent relevant experience;
  • You will have significant experience in delivering similar services;
  • Excellent influencing and interpersonal skills .