Brand Ambassador

Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.

Brand Ambassador Job Description Template

Our company is looking for a Brand Ambassador to join our team.

Responsibilities:

  • Ensure the visual presentation of the retail concession is maintained and in line with brand standards at all times;
  • Responsible for achieving set targets and all other defined KPIs;
  • Promote a positive work environment by maintaining a respectful work place;
  • Assist with cleaning duties to ensure the store is maintained to a high standard of presentation;
  • Maintain high stands of stock replenishment and ensure all items on display are correctly priced;
  • Telling customers about the brand and its products;
  • Create and bring to life the brand working on the trade side of the business;
  • Offering advice and guidance;
  • Lead the successful implementation of new launches of products to market;
  • Responsible for results management and analysing brand activity on a weekly and monthly basis to ensure sales and profitability increase;
  • Develop, lead and implement marketing strategy across the activity plan with local and regional teams;
  • Working on the shop floor you will be responsible for engaging with customers;
  • Identify market and competitor trends.

Requirements:

  • Positive attitude;
  • Organised, reliable and well presented;
  • Ability to work independently;
  • Experience in customer facing roles (previous Brand Ambassador/ Sampling experience favoured but not essential);
  • Friendly, approachable and outgoing in nature;
  • Ability to follow instructions, briefings and problem solve;
  • Level 2 Food Hygiene Certificate (Don’t worry to much if you don’t have one as we can assist you in gaining this);
  • Cantonese;
  • Somali;
  • Mandarin;
  • Thai;
  • Gujarati.