Completions Handover Assistant New Homes

Completions Handover Assistant New Homes Job Description Template

Our company is looking for a Completions Handover Assistant New Homes to join our team.


  • £26,000 – £28,000 basic;
  • Assume full responsibility for your learning and ongoing education of the build and sector;
  • Put together and place New Homes packs inside completing units;
  • Monday – Friday;
  • Offer new ideas and innovations on how to improve all aspects of customer service within the team;
  • Inspect and snag all units prior to key handover;
  • Liaise with contractors and senior Completions team to ensure immaculate handover of units;
  • Build strong networks internally with customer relations, Estate Management and Technical to ensure transparency and ease of communication.


  • Experience of defect resolution or Property Management;
  • Exceptional administerial skills;
  • Faultless understanding of the new homes buying process;
  • Proficient in basic computer programs (Word, Excel, et cetera);
  • Impeccably organised;
  • Knowledge of the purchasing process of buying off-plan;
  • Calm and immaculate in personal presentation;
  • Tenaciously self-motivated and determined to succeed in all responsibilities;
  • Strong customer relations experience with ability to develop and maintain relationships with new homeowners;
  • Impeccable communication skills: face to face, telephone and e-mail.

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