Attendance Officer

Attendance Officer Job Description Template

Our company is looking for a Attendance Officer to join our team.


  • To liaise with pupil services about availability of school places and provide appropriate advice to parents;
  • Liaising with other agencies such as schools, local authorities and the police to minimise risk to clients;
  • To ensure that cases, where a school attendance order is required, are referred to the court manager for action;
  • Logging referrals, making checks within timescales and feedback information relevant agencies;
  • Making home visits where required;
  • Safeguarding clients, prioritising cases on their level of risk and escalating cases where necessary;
  • To provide specialist support and guidance to other agencies, colleagues, schools and clients;
  • To build positive relationships with students and parents to boost attendance;
  • To be responsible for promoting and safeguarding the welfare of children;
  • Cover reception; to take telephone calls, relay messages to staff and parents;
  • To ensure all information/data relating to student attendance is accurately recorded, analysed and acted upon in an appropriate and timely manner;
  • To undertake routine clerical duties;
  • Using the SIMS System;
  • To attend student/parent meetings or make home visits in relation to attendance issues;
  • To provide an efficient and high-quality administrative support to all staff and students.


  • Calm Assertive and able to deal with difficult situation/ different levels;
  • Ability to give evidence at Court;
  • Understanding of the importance of child safeguarding related to irregular school attendance;
  • Excellent Communication Skills/ Organisational Skills Processes of Assessment/Planning Skills.