Branch Assistant

Branch Assistant Job Description Template

Our company is looking for a Branch Assistant to join our team.


  • Picking stock;
  • Loading and unloading;
  • Checking of incoming goods;
  • Serving customers on the trade counter and via telephone;
  • Assisting with general branch duties;
  • Accurate picking of orders for delivery;
  • Carrying out deliveries in the local area when required;
  • Create and close sales orders face-to-face and over the phone;
  • Carrying out deliveries in the local area;
  • Uncover and build new business relationships;
  • Completing regular vehicle checks;
  • Strengthen current business relationships through world-class service and product recommendation;
  • Ask probing questions to new and existing customers, uncovering new sales and service opportunities;
  • Negotiate price while creating orders or quotes;
  • Research and resolve customer concerns.


  • Able to listen and follow instructions;
  • Ideally some knowledge of the construction industry;
  • PC Literate;
  • Good local Knowledge, and knowledge of the local road system;
  • Able to work well within a close team environment;
  • Full UK driving licence.