Customer Care Coordinator Job Description Template
Our company is looking for a Customer Care Coordinator to join our team.
- Data checking;
- Taking orders over the phone and email;
- Keeping continuous communication with customers and building relations;
- Processing orders;
- Communicating effectively with 3rd party suppliers;
- Build strong relationships with other departments within the business;
- Checking available products/stocks on a day 1 for day 3 basis;
- Working to deadlines;
- Undertake data input and maintain the customer database;
- Manage the maintenance team diary;
- Being the main point of contact for customer service enquiries;
- Provide administrative duties for the department.
- Confident telephone manner;
- Good at building relationships with customers;
- Experience in Microsoft office desirable.