Customer Relations Co-Ordinator Job Description Template
Our company is looking for a Customer Relations Co-Ordinator to join our team.
- Have excellent communication skills across all channels of customer contact: phone, email, letters, social media and at times face to face meetings;
- Carefully manage complex customer cases, working with different areas of the business in order to resolve the case in a quality, timely manner;
- Have great time management skills in order to prioritise many tasks under a busy environment and deal well with high pressure situations.
- Highly Articulate and a Challenging Spirit;
- Logical and confident decision maker;
- Excellent relationship-building, communication and interpersonal skills;
- Juggle multiple priorities whilst providing excellent service;
- Graduate or equivalent experience;
- Attention to detail;
- Confident, assertive and professional manner when in challenging situations;
- Proven ability to think outside the box to solve customer problems;
- Ability to communicate effectively business challenges at all levels;
- Committed to a high level of customer service.