Facilities Administrator Job Description Template
Our company is looking for a Facilities Administrator to join our team.
Responsibilities:
- Request and issue stationery, equipment, paper and cups ensuring that stock levels are maintained;
- Maintain and update the Force Intranet ensuring that information is relevant and accurate;
- Ensure requests received through the Service Management Tool are actioned, updated and closed in accordance with agreed Service Level Agreements;
- Help arrangements for events and VIP visits in conjunction with HR;
- Attendance during critical equipment failure occasionally on weekends;
- Available immediately;
- To ensure facilities services like House Keeping, Maintenance, Access systems are up to standard. Complete a floor walk every day to check standards;
- Working in the fleet and facilities department;
- Vehicle management;
- Planning monthly & periodic meetings including R2R and local team meetings in each Tower;
- Provide SLA based services through AHD system. Monitor tickets, resolve the issue and close tickets on AHD system within the stipulated SLA;
- Provide refreshments and lunches for meetings as requested;
- Working effectively with all internal teams to process through remedial work to quotation/reactive works;
- Deal with Couriers/Post;
- Answering of telephones and monitoring mailboxes in a professional manner.
Requirements:
- Ability to work independently in a fast-paced environment;
- Strong administration skills;
- Excellent customer service skills;
- Common sense approach to problem solving;
- IT skills with knowledge of Outlook, Word and Excel is essential;
- Ability to maintain confidentiality at all times;
- Accuracy and attention to detail;
- Ability to work to strict time deadlines, good time keeping and punctuality;
- Manual handling skills to be able to lift heavy loads;
- Self-motivated and able to organise and prioritise own work;
- Flexible approach with capacity to take on a variety of tasks working across all aspects of Facilities;
- Ability to multitask;
- Must have Facilities Management (or similar relevant industry) experience;
- Great communication skills;
- Sound geographical knowledge of the UK.